Fire Away

Live chat for agencies

Many clients, one inbox, and staff who only see the accounts they actually work on.

What it changes day to day

Many sites

One account, every client

Each client is a site with its own key, appearance, away message and hours. Filter the inbox by client or work the whole queue.

Access

Staff see their own clients

Assign each person the sites they handle. Admins see everything; nobody else sees an account they are not on.

Billing

Seats, not sites

You pay for the people answering, so adding a client costs nothing and adding a colleague is a predictable line on the invoice.

White label

Mail that comes from your client, not from us

Every client gets their own site, their own key and their own greeting, and their agents only see the conversations for the sites they are on.

A ribbon flowing between an envelope and a speech bubble

Questions worth asking

Can a client see their own conversations? +
Give them an account scoped to their site. They see their conversations and nothing from your other clients.
How many sites can I have? +
Three on Starter, twenty-five on Pro, unlimited on Scale. Conversations are never limited.

See it on your own site

Fourteen days free, no card, about two minutes to install.

Fourteen days free, no card.