Looking for a Zendesk Chat alternative?

For teams who need a chat box and a shared inbox, not a ticketing deployment.

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No migration required. Run both for a fortnight and keep the one you prefer.

What we would want to know

Rather than tell you what another product does today, here is exactly what this one does, so you can hold it up against whatever you are using.

Question to ask	Fire Away
Does the conversation survive the visitor closing the tab?	Yes. Your reply goes to their email and their answer returns to the same thread.
Can I see what a colleague is typing before I answer?	Yes, live, in the queue and the conversation.
What happens to chat if a payment fails?	Nothing for a week. The widget keeps serving and the team keeps replying.
Can I export everything?	Yes, as JSON, including internal notes, at any time.
Is there a conversation limit?	No. Pricing is per seat only.
Can I lock my widget key to my domains?	Yes. List your origins and it stops working anywhere else.
Are mobile apps included?	Yes, iOS and Mac, on every plan.
How long does install take?	One script tag. Minutes, not a project.

Comparing feature lists ages badly. Comparing behaviour under pressure does not.

Billing

No conversation quotas, no MAU tiers, no bill that spikes because you had a good month. You pay for the people answering.

Failure

Your widget keeps collecting messages and your team keeps replying for a week. Most tools switch off and let your visitors find out.

Exit

Export every conversation, message and note as JSON whenever you like, including after cancelling. Deleting your organisation actually deletes it.

Scope

No help centre, no chatbot builder, no marketing automation. If you want those, this is the wrong tool and that is fine.

Does this do tickets? +

No. Conversations open, get snoozed, and close. If you need SLAs, queues and routing rules, you want a ticketing system.

How many people can use it? +

As many as you like. Seats are added and removed as your team changes and the invoice follows automatically.

Fourteen days free. Put it on a staging site and see how it behaves.

Start free See pricing

Fourteen days free, no card.