Privacy

Placeholder. This page has not been written. A hosted chat product processes other companies’ customer conversations, so it needs drafting properly, and probably by a lawyer, before anyone is asked to pay.

It has to cover, at minimum:

What is stored: conversations, messages, visitor email addresses, IP addresses and approximate location.
Who the controller is, and that customers control their own visitors’ data while we process it.
Subprocessors: Cloudflare (hosting, D1, R2), Stripe (payments), Resend (email), Apple (push).
Retention and deletion, including the self-service export and organisation delete.
Where data is stored, and any residency commitments.
A contact address for requests.